Return, Refund & Exchange Policy

At ValueWear, customer satisfaction is our top priority

At ValueWear, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and transparent return, refund, and exchange process to make your experience smooth and hassle-free.

Returns

• Products can be returned within 7 days from the date of delivery.
• Items must be unused, unwashed, and in their original condition.
• All original tags, labels, and packaging must be intact.
• For hygiene and safety reasons, the following items are non-returnable: innerwear, swimwear, and discounted or sale items.

Refunds

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 5–7 business days.
• In case of any delay, please check with your bank or payment service provider before contacting us.

Exchanges

We offer size exchanges for the same product, subject to availability.

• Exchanges are allowed only for size-related issues.
• If the requested size is unavailable, you may opt for a refund or store credit.

Shipping Costs

Return shipping charges are the responsibility of the customer. However, if you receive a product that is defective, damaged, or incorrect, ValueWear will bear the return shipping cost.

Need Help?

If you have any questions regarding returns, refunds, or exchanges, please feel free to contact us using the details below:

Email: ask@valuewear.shop